Organizer: SVABO

Class: Customer Service

Instructor: Terry Knox

Description: Focus:  This course will equip you with the skills to effectively bridge the communication gap between building department professionals and the community they serve. You will learn how to establish cohesive teams within your department, provide exceptional client service, and effectively manage difficult situations. Effective communication is essential for personal and organizational success. In public relations, perception is reality. As government professionals, it is crucial to maintain a positive image, uphold ethical standards, and command respect from the public we serve.
Who should attend:  Permit Technicians, Inspectors, receptionist anyone dealing with the public.

Event: SVABO Training Institute